There will be times when coaching or mentoring will not be appropriate or useful. When people are struggling with personal issues they will not react well to coaching or mentoring. Some of these issues could be:
- financial difficulties
- loss of a relative or close friend
- drug or alcohol abuse
- family problems.
In these cases it is useful to have a list of counsellors and/or therapists to hand and refer them to someone who is qualified in dealing with these very specific issues.
Mentoring may help, and be more appropriate, when the fears are around a certain skill or lack of knowledge. A more experienced colleague can be a welcome support and can often help individuals to gain valuable experience and dispel their fears.
Coaching can support people who may have personal issues around self-esteem or feelings of frustration around personal or work issues. However, it is vital for the coach or mentor to realise when counselling or therapy is needed and to refer them on. Trusting your intuition and setting clear boundaries around your coaching and mentoring will ensure this happens.