“I have taken on a senior role in a large complex organisation. …
I found Jackie’s coaching style and book “Coaching Skills for Leaders” accessible and practical and with her carefully chosen anecdotes, she managed to create an environment in which my colleagues learned and felt comfortable trying out coaching techniques. I also noticed how she flexed her responses to meet the needs of all of us given that we were such a diverse group.
This was seeing someone “walk the talk” and as such she is a great role model for all aspiring coaches.
I hope this helps you help others as you have helped me.
Rosemary Jones | Divisional OD Manager Cambridge University Hospitals NHS FT