22nd June 2015
As a result of the coaching programme in Filton I selected Jackie Arnold as my coach.
“During the coaching process I identified and developed the following key behaviours/actions:
- Praise good work and sandwich negative comments
- Reward efforts even if they do not reach your own high standards
- Put in place effective delegation and allow others to take full responsibility
- Use Emotion, Reality, Responsibility, model
- Help others to use the GROW model
- Coach the team with open questions and time to think
- Invite others to contribute their views and then ask how you can support them further.